Very helpful associate found the school supplies I was needing.
They were very busy today but I didn't have to wait very long. The clerk/cashier was helpful and nice.
My son-in-law owns an automotive mechanical shop and my daughter helps him from time to time in addition to raising their two toddlers. They chose to make an impromptu quick-trip to town today to grab some drive thru lunch and run into Office Depot TOGETHER today just to have some family time while they picked up some pens, receipt books and such. The manager Jeremy was extremely rude to my family today. He followed them around hovering over them as if they were shoplifters or something. when my son-in-law forgot to grab the pens, and they separated while my daughter was still looking around in other parts of the store, Jeremy had another employee "hover" my daughter while he followed my son in law. They even got behind them in line while they paid for their items at the register. My daughter and her husband had nearly $3,000 between them in their wallet and purse! This young, hard-working, non-welfare, Caucasian couple were treated this way solely due to the fact that my son in law was in his greasy mechanic work-wear and my daughter was in "mama mode" in baggy shorts and a t-shirt toting two babies! She wasn't expecting to go out today, but her husband wanted to treat them to lunch while the shop was closed and to spend quality time with his family. I have worked retail before, even a year long stint at STAPLES, and we would NEVER treat a customer of any sort like that. That is what cameras, door screeners and security devices are for. I am appalled and I DO shop at office supply stores on a weekly basis due to my own nature of business, but I guarantee Office Depot ha lost MY business and I will be encouraging my daughter and son-in-law to take their business elsewhere as well! I AM APPALLED! These are the hardest working "kids" I know! ---ONE MAD MAMA
Needed some minor help at the photo/work center. They did it quickly and no charge.
Print Service is horrible. Placed an ordering using their online tool. Order was not printed correctly. Tried explaining that based on the online tool the way it should have printed. Employee just stated what I saw and what they see are two different things. Left unsatisfied. Decided to give them a second chance redid my entire booklet. They where still unable to print correctly. Advised the employee to cancel the booklet portion of my order. Went to pickup the rest of my order and was informed that my ENTIRE order was cancelled. Only explanation is that phone service was bad and they could not understand what I was saying so the just cancelled the order. They did not ask me to repeat my instructions nor did they attempt to call me back and verify what I wanted cancelled. So not only did I waste time driving to the store, I did not get any part of my order.
Office Depot is a US Electronics Store based in Benton, Arkansas. Office Depot is located at 1621 Military Rd, Benton, AR 72015, USA.
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